I was to learn later in life that we tend to meet any new situation by reorganizing; and a wonderful method it can be for creating the illusion of progress while producing confusion, inefficiency, and demoralization.

Often, but apparently inaccurately, attributed to Petronius Arbiter

From the Book Up the Organization, 1970, ISBN 0449205053

Copyright © 1970 by Robert Townsend


No. 215