Value-Added

Many product developers blindly accept a definition of value-added that is used in the world of lean manufacturing. There, it is popular to say that an informed customer is the sole judge of value-added. This view is both economically incorrect and dangerous.

From the Book The Principles of Product Development Flow: Second Generation Lean Product Development, Celeritas Publishing, 2012, ISBN 1935401009

Copyright © 2012

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No. 281