“He saw a presentation given by John Allspaw and his colleague Paul Hammond that flipped the world on its head. Allspaw and Hammond ran the IT Operations and Engineering groups at Flickr. Instead of fighting like cats and dogs, they talked about how they were working together to routinely do ten deploys a day! This is in a world when most IT organizations were mostly doing quarterly or annual deployments. Imagine that. He was doing deploys at a rate one thousand times faster than the previous state of the art.
“Allspaw taught us that Dev and Ops working together, along with QA and the business, are a super-tribe that can achieve amazing things. They also knew that until code is in production, no value is actually being generated, because it's merely WIP stuck in the system. He kept reducing the batch size, enabling fast feature flow. In part, he did this by ensuring environments were always available when they were needed. He automated the build and deployment process, recognizing that infrastructure could be treated as code, just like the application that Development ships. That enabled him to create a one-step environment creation and deploy procedure, just like we figured out a way to do one-step painting and curing.”
From the Book The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win, IT Revolution Press, 2013, ISBN B00AZRBLHO