Research overwhelmingly supports the notion that satisfied employees are ‘in the know.’ They want to be trusted with the truth about the business, including its challenges and downturns. Managers who trust their employees with the truth are trusted, in turn, by their employees. It's a powerful, positive cycle.
From the Book Love “Em or Lose “Em: Getting Good People to Stay, 1999, ISBN 1576750736
Copyright © 1999 by Beverly Kaye and Sharon Jordan-Evans