Judgments of Users

You [the software developer] will need humility to recognize that the users are always the final and most appropriate judges of your work. Even though you're the expert in interpreting your users’ comments and meeting their needs, their judgments of your work are final and without appeal.

From the Book Programming As If People Mattered: Friendly Programs, Software Engineering, and Other Noble Delusions, 1991, ISBN 0691087520

Copyright © 1991 by Princeton University Press


No. 26